PRIVACY POLICY


This privacy policy explains our policy regarding the collection, use, disclosure and transfer of your information by VoltAsset Ventures Private Limited, (herein referred to as “VVPL”) and/or its parent and/or subsidiary(ies) and/or affiliate(s) (collectively referred to as the "Company"), which operates FLYY Services and its website, mobile app and other services including but not limited to delivery of information and content via any mobile or internet connected device or otherwise.

This privacy policy forms part and parcel of the Terms of Use for the Services. Terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use.

As we update, improve and expand the FLYY Services, this policy may change, so please refer back to it periodically. By accessing the Company website / app or otherwise using the Services, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.


  1. What Information Do We Collect?: When you visit our website/ mobile app you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website/ mobile app usage information collected on an aggregate basis as you use the FLYY Services.
  2. Registration Information: You will provide us information about yourself that will enable us to verify whether you are entitled to access and use the FLYY Services. This information may also be used to enable us to assist you with customer service or technical support issues or to otherwise support your relationship with VVPL. It is completely optional for you to participate. However, failure to participate may mean that you cannot access and use the FLYY Services. For example, we request information from you when you:
    • Log-on to the website/mobile app where you may be prompted to provide us with your Mobile Number, Log in Name, Password and KYC details (including license copy and your photos) as a condition to gaining access to the FLYY Services.
    • Subscribe to a newsletter or desire to be added to our mailing lists for other products and services.
    • Provide feedback in an online survey.
    In each of the instances above, we typically ask for your name, e-mail address, phone number, address, log in name and password, as well as, other similar personal information that is needed to register or subscribe you to services or offers. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain services. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailers at any time.

    You undertake to not provide any false personal information on or create an account for anyone other than yourself without permission and keep your contact information accurate and up-to-date.

    The information contained in this website and the information collected by using/ login and or accessing this website are stored in secured manner in third party servers. VVPL does not give any warranties regarding the policies or practices of the server operator.

    We do not represent, warrant, or guarantee that your information will be protected against unauthorized access, loss, misuse, or alterations beyond our reasonable control, and we do not accept any liability for the security of the Information submitted to Us or for your or any third parties’ misuse of your Information.
  3. Subscription or paid service data: When you chose any subscription or paid service, we or our payment gateway provider may collect your purchase, address or billing information, including your credit card number and expiration date etc. We do not have the ability to interfere and do not interfere with the payment gateway mechanism. VVPL has no access to the data that you may enter for making the payment through the payment gateway. By creating a link to a payment gateway, we do not endorse it, nor are we liable for any failure of products or services offered by such payment gateway. Such payment gateway may have a privacy policy different from that of ours. All failures/ errors/ omissions of the payment gateway shall be solely on you.

    When you order using an in-app purchase option which will be detailed in your relevant purchase specific documentation, same are handled by such platform providers.
  4. The subscriptions or paid services may be on auto payment mode unless cancelled.
  5. How we use information: VVPL uses your personal information for specific purposes only. The personal information you provide to us, such as your name, postal address, photo, e-mail address or telephone number will be kept confidential and used to support your relationship with VVPL to notify you of special offers, updated information and new products and services from VVPL, or offers from third parties that we think may be of interest to you.

    In some cases, provision of certain service(s) or utility(ies), we may require your contact address as well. All required information is service dependent and we may use the above said user information to, maintain, protect, and improve the Services (including advertising on the site / app / service) and for developing new services. Agents or contractors of VVPL who are given access to your personal information will be required to keep the information confidential and not use it for any other purpose other than to carry out the services they are performing for VVPL.

    Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms. Anything posted / uploaded / conveyed / communicated by users in the sites / apps / services becomes published content and is not considered personally identifiable information subject to this Privacy Policy.

    When you access the website/mobile app, whether online or offline, your data usage data is collected by the website. Data collected during usage in offline mode gets uploaded when the app is online. Such data may include, but not limited to, the number of times login & logout logs and sessions, details of transaction, booking & travel pattern, etc. The data collected is used for the purpose of providing better services. The data may also used for giving periodic reports to track the utilization of FLYY Services.
  6. Sharing information with Third Parties: VVPL may enhance or merge your information collected with data from third parties for purposes of marketing products or services to you. With respect to network advertising companies (companies that manage and provide advertising for numerous unrelated companies), to the extent that VVPL utilizes such advertising companies to provide advertisements on the website/app, may provide them with your Sign in Name and any demographic information about you that we collect. Those advertising companies may combine that data with non-personally identifiable data collected by the advertising company, solely for the purpose of delivering on our website/mobile app, advertisements that are targeted to you.

    Circumstances may arise where we are required to disclose your personal information to third parties for purposes other than to support your customer relationship with FLYY, such as in connection with a corporate divestiture or dissolution where we sell all or a portion of our business or assets (including our associated customer lists containing your personal information), or if disclosure is required by law or is pertinent to judicial or governmental investigations or proceedings.

    We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only VVPL(or agents or contractors working on behalf of VVPL and under confidentiality agreements) will send you these direct mailings.
  7. Cookies: A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Use of cookies makes web surfing easier by performing certain functions such as saving your Passwords, your personal preferences regarding your use of the particular Website and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly. You may note additionally that if you visit the Website where you are prompted to login, you may be required to accept cookies. Advertisers and partners may also use cookies. We do not control use of these cookies and disclaim responsibility for information collected through them.

    We often use web beacon in conjunction with cookies, to enhance our Services. A non- identifiable notice of a visitor’s visit to a page is generated and recorded. Such notice may be processed by us or by our suppliers. To disable some of these features, you may disable cookies in your web browser’s settings. Web beacon and other technologies will still detect visits to these pages, but the notices they generate are disregarded and cannot be associated with other non-identifiable cookie information.
  8. Certain Disclosures: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site/app, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.
  9. What about other websites linked to our website/app? We are not responsible for the practices employed by websites linked to or from our website/app nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website/app.

    Please remember that when you use a link to go from our website/mobile app to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.

    We may have presence on social networking websites for promotional and business initiatives. The domain links contained therein may either direct you to our website or request your participation by way of feedback, suggestions, etc. We fully disclaim any liability(ies) or claim(s), which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites or blogs, by any third party whether or not known to us.
  10. Consequences of Violation: When VVPL becomes aware of an alleged violation of its FLYY Ride User Terms & Conditions, VVPL will initiate an investigation. During the investigation VVPL may restrict Customer 's access in order to prevent further possible unauthorized activity. Depending on the severity of the violation, VVPL may, at its sole discretion, restrict, suspend, or terminate Customer's account and pursue other civil remedies. If such violation is a criminal offence, VVPL will notify the appropriate law enforcement department of such violation.
  11. Your Consent: By using our website/mobile app you consent to our collection and use of your personal information as described in this Privacy Policy.
  12. Revisions to this policy: VVPL reserves the right to revise, amend or modify this policy at any time and in any manner it pleases. Any change or revision will be posted on our website/mobile app. You will be responsible to refer to this policy periodically to ensure you are updated on any changes that have taken place.
  13. For any questions about this policy, please write to support@flyyride.com